Support

How can we help?

Answers to common questions about OpenTrace. If you can’t find what you need, write to us and a person will reply.

Logging

Adding and closing trades

Tap the add button, choose the asset and quote currency, pick long or short, then enter the entry price, size and fees. You can save a trade as open and add the exit later. Open positions close in a couple of taps.

Statistics

How results are calculated

Profit or loss and percentage return are worked out from your entry, exit, size and fees. Win rate, profit factor and averages use the closed trades in the period you select: 30 days, 90 days, the year or all time.

Data

Where your journal lives

Everything you enter, including notes and chart screenshots, is stored only on your device. OpenTrace has no account and no server copy, so deleting the app deletes your journal.

Connections

Exchanges and wallets

OpenTrace does not connect to exchanges or wallets and never asks for API keys. Trades are entered by you, which keeps the journal private and fully under your control.

Contact

Write to us

Questions, bug reports or ideas for the journal are all welcome.

[email protected]
Response time

Within two business days

We read every message and usually reply within 1–2 business days. For bug reports, please include your device model and iOS or iPadOS version.